Frequently Asked Questions
Find the answer to your question below or contact us via our contact page
How long does it take to receive my order?
Each item is made to order, and most orders are produced and shipped within 2-5 business days. Shipping times vary depending on your location.
Where do you ship?
We currently offer delivery to the United States and Canada only and hope to deliver to more countries in the future! Delivery times vary based on your region and the production partner fulfilling your order.
How much is shipping?
We proudly offer FREE SHIPPING on all orders above $100 to the United States and Canada. For orders under $100, the prices are as follows:
United States: Flat rate $5.99
Canada: Flat rate $6.99
Do you offer shipping insurance?
Yes, we offer shipping insurance to provide peace of mind for your purchase. During checkout, you have the option to add insurance for a small fee to cover any potential loss or damage during transit.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details.
Can I cancel or modify my order after placing it?
Orders go into production within a few hours of placement, so we can’t guarantee cancellations or changes. Contact us as soon as possible and we’ll do our best to accommodate your request.
Product Information
What products do you offer?
Our catalog includes a wide range of products including apparel, travel and technology accessories, wall art, and home & décor items. Check our website for the full selection.
What type of materials do you use?
We use high-quality materials for all our products to ensure durability and comfort. Specific material details can be found on each product page.
Are your products ethically sourced?
Yes! Our production partners use responsibly sourced and eco-friendly materials to ensure high quality and sustainable products.
Do you offer product customizations?
Currently, we don’t offer customizations, but we’re always adding new product designs to our catalog.
Payments and Returns
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.
Can I return or exchange an item?
Since each item is made to order, we don’t accept returns or exchanges unless the item has a production defect. Please check the sizing charts before ordering any apparel items.
What if my order arrives with a defect or an incorrect was shipped?
If you receive a defective or incorrect item, please follow the instructions in your shipment confirmation email to contact us.
Didn't find the answer you were looking for?
Get in touch with us via our contact form or send us an email.